Cancellation and Refund Policy
Effective Date: 22/02/2025
At Ignis Career Institute, we strive to provide the best educational services. However, we understand that there may be situations where students need to cancel their enrollment or request a refund. Please read our Cancellation and Refund Policy carefully before making any payment.
1. Course Cancellation Policy
- Students may request a cancellation before the start of the course.
- Once the course has started, cancellation requests will not be entertained.
- For online courses, access to study material and live classes will be revoked upon cancellation.
2. Refund Policy
- Non-Refundable Fees: Registration fees and one-time admission charges are non-refundable under any circumstances.
- Full Refund: If a cancellation request is made within 24 hours of payment and before course commencement, a full refund may be issued (excluding transaction fees).
- Partial Refund: If a cancellation request is made within 3 days of course commencement, a 50% refund may be granted.
- No Refund: After 3 days of course commencement, no refund will be provided.
3. Refund Processing
- Approved refunds will be processed within 7-10 business days.
- Refunds will be credited to the original payment method used during enrollment.
- Transaction fees charged by the payment gateway (if any) will be deducted from the refund amount.
4. Exceptional Cases
Refunds may be considered in special cases, such as:
- Medical emergencies (valid proof required).
- Duplicate payment due to technical error.
- Institute unable to deliver the promised course due to unforeseen reasons.
5. Contact for Refund Requests
For any refund-related queries, please contact us:
📧 Email: [email protected]
📞 Phone: +(91)-8107007203