Shipping and Delivery Policy

Effective Date: 22/02/2025

At Ignis Career Institute, we offer both physical and digital educational materials. Please read our Shipping and Delivery Policy carefully before making a purchase.

1. Digital Product Delivery (Online Courses & Study Materials)
  • Instant Access: Online courses, e-books, and study materials are delivered instantly via email or through our student portal upon successful payment.
  • Login Credentials: Students will receive their login credentials for accessing the study portal within 24 hours of payment.
  • Technical Support: If you face any issues in accessing your digital content, please contact our support team.
2. Physical Product Delivery (Books & Study Kits)
  • Processing Time: Orders for physical books or study materials will be processed within 2-3 business days after payment confirmation.
  • Shipping Time:
    • Standard Delivery: 5-7 business days
    • Express Delivery: 2-3 business days (extra charges apply)
  • Tracking Information: Once your order is shipped, a tracking ID will be provided via email or SMS.
3. Shipping Charges
  • Shipping charges depend on the delivery location and weight of the package.
  • Free shipping may be available on bulk orders or special promotions.
4. International Shipping

Currently, we do not offer international shipping. Our courses and study materials are available only within India.

5. Damaged or Lost Orders
  • If your order is damaged or lost in transit, please notify us within 48 hours of delivery.
  • We will resend the materials at no extra cost after verifying the issue.
6. Contact Us

For any shipping or delivery-related queries, please contact:
📧 Email: [email protected]
📞 Phone: +(91)-8107007203